New @Interplay Investment: @TemperPack


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We’re very excited to announce our latest investment in TemperPack’s $10M Series A financing. The company is poised to revolutionize the packaging industry.

While packaging isn’t the sexiest space on the surface, what TemperPack is doing is very cool.

TemperPack is transforming the packaging world by making more cost effective and green packaging. Food delivery and pharmaceutical companies have been shipping cold storage products to homes for years, but the old methods haven’t been recyclable, easy to use or cost effective to assemble. TemperPack is disrupting the space with a fully recyclable cardboard box and insulation. For many of their clients this not only means cost saving — it also means delivering a brand-consistent experience.

We’re excited to see green innovation break into another stodgy industry.

The founders — James, Brian and Charles — came out of the McGill and Wharton and since launching have been scaling rapidly. They’re killers.

We’re grateful to be along for the

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Outsource Everything. Here’s How.


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An FYI I’m the Managing Partner of Interplay a New-York based foundry and investment firm that has founded ten companies that provide services to high-growth companies. One of those companies is Bristol Palmer, a provider of business process outsourcing services.

I’m going to say something controversial: I think you should outsource everything. Well at least damn near everything.

When I started out as a VC I was taught that “outsourcing” was a bad word. If a company outsourced any of their operational functions from development onward I was told to pass on the investment. “Good companies are built in house.”

Back in the day, there may have been good reason for this — the world was larger and more complicated. Video conferencing wasn’t moderately reliable, collaboration tools were nascent and most consultants weren’t online 24/7. Cost savings were often offset by all of the communication that was lost in translation.

Things

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TruFixed: New Interplay Family Member


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Home ownership is rewarding but it’s also hard.

When you buy a house you’re suddenly expected to become an expert on 50+ types of service providers ranging from lawn care to the esoteric such as stain removal or countertop maintenance. It’s a daunting task and most homeowners are overwhelmed.

Recommendations from neighbors yield a wide range of quality and prices. Quotes for a single project can vary by up to 500% — that means most homeowners are overpaying for many of their services. And since the average homeowner spends 1–4% of the home value on maintenance each year; that can add up to big bucks.

To make matters worse, even if you do a half-ass job managing your service providers it’ll still take twice as much time as you’d like. Interviewing, comparing quotes, scheduling and sorting out payment will nickel and dime your day away, leaving you less time to work, see your kids

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TruFixed: New Interplay Family Member


This post is by MPD from MPD’s Blog - Medium


Click here to view on the original site: Original Post




Home ownership is rewarding but it’s also hard.

When you buy a house you’re suddenly expected to become an expert on 50+ types of service providers ranging from lawn care to the esoteric such as stain removal or countertop maintenance. It’s a daunting task and most homeowners are overwhelmed.

Recommendations from neighbors yield a wide range of quality and prices. Quotes for a single project can vary by up to 500% — that means most homeowners are overpaying for many of their services. And since the average homeowner spends 1–4% of the home value on maintenance each year; that can add up to big bucks.

To make matters worse, even if you do a half-ass job managing your service providers it’ll still take twice as much time as you’d like. Interviewing, comparing quotes, scheduling and sorting out payment will nickel and dime your day away, leaving you less time to work, see your kids

Continue reading “TruFixed: New Interplay Family Member”

Personal Scaling: Shed Or Drown


This post is by MPD from MPD’s Blog - Medium


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When a company is first started, the founder does everything — they’re often CEO, marketeer, maker, administrative assistant and janitor. As the company scales, roles specialize. Specialists are hired to do specific functions better than the founder can do on a part-time basis. The founder sheds roles over time.

In theory that means that the founder (or a manager) should be less busy as the team grows. But that’s not the way if often works (at least initially). New hires need coaching and support to acclimate to the new company and role and that takes time. Facilitating communication between the various specialists takes time. And with scale comes overhead tools and systems that need to be setup and supported. That also takes time.

Ironically, a founder can be busier after they delegate all of their work then they were when they were a one-person operation. While as specialists ramp-up, communication becomes streamlined and systems

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Announcing: Bristol Palmer — BPO Services


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I’m very excited to announce the launch of Bristol Palmer, a next generation outsourcing solution. Bristol Palmer provides clients with a fully managed outsourcing service, enabling clients to reduce the cost of their customer service, data entry, operations, personal assistants and other tasks without sacrificing quality.

Increasingly companies are focusing on their core competencies and relying on the latest generation of service providers to specialize in non-core functions. Despite that, there are still business functions that companies don’t outsource primarily because they never considered the option. For many, the decision to build in-house is often a culture instinct rather than a strategic decision.

Bristol Palmer fills those gaps. They manage a talented labor pool that is capable of reliably delivering repeatable logic-based tasks. Everything from customer service protocols to scheduling to data collection can be achieved at a lower cost without the headache of discovering, hiring and managing talent.

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